Role Call Recruitment Ltd — Last updated 6 September 2026
This declaration explains how Role Call Recruitment Ltd ("Role Call", "we", "us") collects, uses, stores and discloses your personal information when you register with us, apply for a role, or use our recruitment services. It's written to meet our obligations under the Privacy Act 2020 (New Zealand). By submitting an application or registering with us, you acknowledge this declaration.
Depending on how you engage with us, we may collect:
We only ask for what's reasonably needed to represent you to prospective employers and manage our relationship with you.
Most of what we hold comes directly from you — through our application form, by email, or in conversation with our recruitment consultants. In some cases we collect information from other sources, including:
Where we collect information about you from someone other than you, we'll take reasonable steps to let you know that we've done so, why, and who it's been shared with — unless an exception under the Privacy Act applies, including where you've already been told (which is why we ask about this upfront in our application form, rather than after the fact).
Referees: we only contact your referees when we need to, and we'll always seek your permission from you before we do.
We may check the details you've given us using online searches (like LinkedIn) and AI-assisted search tools. We let you know about this upfront in the application form, and a real person always reviews anything these tools find before it plays any part in a hiring decision.
If we ever want to use your information for something not listed here, we'll ask your permission first.
If you've opted in to hear about future roles and career content from us, we'll use your contact details for that too. You can opt out at any time by telling us or using the unsubscribe link in any message we send.
We only disclose your information to clients you've agreed to be presented to. We may also share information with referees you've nominated (with your consent) and service providers who support our day-to-day operations.
Where a client requires a pre-employment check and you've given permission, we may share relevant information with the organisation carrying it out — for example the Ministry of Justice (criminal record checks) or Immigration New Zealand's VisaView (right-to-work checks), courts, or other regulators. If we ever need to disclose your information somewhere not listed here, we'll ask your permission first.
It's your responsibility to keep the information you give us accurate and up to date. If a reference has been given to us in confidence, we may not be able to give you access to it.
We use a third party — JobAdder (ABN 90 375 665 944) — to operate, assist and maintain our recruitment management system. JobAdder will have access to your personal information as part of the services we provide to you. JobAdder will maintain your privacy in accordance with their privacy statement, which can be found through the JobAdder Privacy Policy.
Your information is held in secure, access-controlled systems, and our staff are bound by confidentiality obligations. We keep your information for as long as you remain an active candidate, or as otherwise required by law. If you'd like your record removed, let us know and we'll action it, other than information we're required to retain for legal reasons.
You can ask us to confirm what personal information we hold about you, request a copy of it, or ask us to correct it if it's wrong. Reach out using the details below and we'll respond within the timeframes required by the Privacy Act 2020.
If you're unhappy with how we've handled your personal information, get in touch with us first using the details below so we can put it right. If you're not satisfied with our response, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.
We may update this declaration from time to time to reflect changes in the law or how we operate. The latest version will always be available at this link.
Role Call Recruitment Ltd
Email: vanesha@rolecall.co.nz
Phone: +64 21 569 499
Web: www.rolecall.co.nz